Acceptable Use and Fair Usage Policy
LANDR Audio Inc. (“LANDR”)s services, client software and websites (the “Service”) are intended to be used by millions of people, and we trust you to use the Service responsibly.
This Acceptable Use and Fair Usage Policy should be read together with our Terms of Service.
You agree not to misuse the Service. By using our Services or purchasing our Goods, you're agreeing to be bound by and to adhere to the terms of this Acceptable Use and Fair Usage Policy. For example, you must not, and must not attempt to, use the services to do the following things:
Read our Terms of Service for more information.
LANDR has prepared this policy as a guide for you to understand the intended uses of our Services, and to prevent exploitation and abuse of the unlimited features offered in our plans.
The Service as offered in our plans is intended for normal, reasonable personal or professional use. “Unlimited” refers to that type and level of usage. Normal, reasonable personal or professional use does not include commercial uses, such as operating a business where you use the Services to master or release an abnormally high number of tracks (in exchange for fees or not) compared to the typical user for personal or professional purposes.
LANDR evaluates your usage in comparison to typical levels of usage engaged in by other users. Based on such evaluation, LANDR may determine that abnormal, unreasonable usage is occurring when compared to typical users.
Although we do not wish to set a specific limit, as a guideline, we will generally consider that your usage is abnormal or unreasonable if you regularly (i) master eight (8) tracks per day or more, or two hundred forty (240) tracks per month and/or (ii) release twenty (20) tracks or more per month.
As a general rule, and to reinforce the fact that we expect our users to create content with passion, patience and care, we will prevent you from releasing more than 30 new songs per artist for which you have an active subscription, in any given month, excluding catalog migrations to LANDR. We will consider exceptions to these rules from time to time, at our sole discretion.
We understand that your use of the Services may be irregular, with periods where you may wish to master and/or release several tracks and others where you may not wish to master and/or release any track, and as such we will review and evaluate your use accordingly.
If LANDR determines that your use is abnormal or unreasonable, we will contact you (via the email address provided in your account) to inform you of your usage, and may give you the opportunity to correct your usage or offer you to subscribe to a different plan. We also reserve the right to take any further action, including suspending immediately your account and your use of the Service, or closing your account.
We had to establish reasonable and fair limitations regarding the amount of files that can be stored in your library. Thus, by creating a LANDR account, you automatically get up to 2 GB of free space to store your files in your library. Once you have a LANDR subscription, this limit increases up to 1 TB. Former LANDR subscribers will be limited to 10 GB of free storage.
In the event that your usage reaches or exceeds the allowed limits, you will be notified through our platform. To address the situation, you will have the option to either reduce your usage or purchase a plan that offers additional storage.